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TERMS OF SERVICE
Last Updated: October 1, 2026
These Terms of Service govern your use of the North America Peptides (“NAP,” “we,” “us,” or “our”) website and the purchase of products from us.
By using our website or placing an order, you agree to these Terms, our Privacy Policy, Shipping Policy, Returns, Refunds & Replacement Policy, and Research Use Policy.
Eligibility
You must have reached the age of majority in your province or territory of residence to place an order.
You agree to provide accurate, complete and current information when placing an order or communicating with us.
Research Use Only
Products offered by North America Peptides are sold exclusively for legitimate research purposes.
Products are not intended for human or veterinary use and are not offered for the diagnosis, treatment, prevention or cure of any disease or medical condition.
NAP does not provide medical advice, dosing instructions, administration instructions or recommendations regarding human or veterinary use.
By purchasing from NAP, you confirm that the products are being acquired for legitimate research purposes and will be handled and used in accordance with applicable laws and our Research Use Policy.
We reserve the right to refuse, hold or cancel an order where we reasonably believe the intended use is inconsistent with these requirements.
Products & Information
We take reasonable care to provide accurate product descriptions, images, pricing and availability. Packaging and product appearance may occasionally vary from website images.
Research information provided on our website is for informational and research-reference purposes only and should not be interpreted as medical advice or instructions for personal use.
Product availability, pricing and website content may change without notice.
Orders & Payment
Submitting an order does not guarantee acceptance.
We may refuse, hold or cancel an order where payment cannot be verified, an item is unavailable, information is incomplete or inaccurate, an order appears fraudulent or prohibited, a website or pricing error has occurred, or fulfilling the order would conflict with applicable law or NAP policies.
If we cancel an order after accepting payment, any amount owed will be returned through the original payment method where reasonably possible.
Prices, applicable taxes, shipping charges and promotions are displayed during checkout.
Shipping & Local Pickup
Orders are processed and delivered according to our Shipping Policy.
Shipping and delivery times are estimates and may be affected by carriers, weather, service interruptions, incorrect addresses and other circumstances outside our reasonable control.
Customers are responsible for providing complete and accurate delivery information.
Local pickup, where available, must be arranged and confirmed in advance.
Returns, Refunds & Replacements
Due to the nature of our products, sales are final except where otherwise required by applicable law.
Eligible damaged, defective, incorrect or missing products may qualify for replacement in accordance with our Returns, Refunds & Replacement Policy.
Acceptable Use
You may not use our website, products or services for unlawful, fraudulent or prohibited purposes.
You may not interfere with the operation or security of the website, provide false information, attempt unauthorized access, introduce malicious software, or reproduce or commercially exploit NAP website content without permission.
Intellectual Property
NAP branding, website design, text, graphics, product imagery and other original website content are owned by or licensed to North America Peptides and are protected by applicable intellectual-property laws.
Unauthorized commercial reproduction or distribution is prohibited.
Privacy
Personal information is handled in accordance with our Privacy Policy.
Disclaimer & Limitation of Liability
To the extent permitted by applicable law, NAP does not guarantee that the website will always be uninterrupted, error-free or available.
NAP is not responsible for indirect or consequential losses or for delays or failures caused by circumstances reasonably outside our control, including carrier delays, payment-provider interruptions or third-party service outages.
Nothing in these Terms excludes or limits rights, warranties or remedies that cannot legally be excluded or limited.
Changes to These Terms
We may update these Terms from time to time. The current version will be posted on this page with its updated date.
Governing Law
These Terms are governed by the laws of Ontario and the applicable federal laws of Canada, without limiting any mandatory consumer rights that may apply in a customer's province or territory.
Contact Us
Questions regarding these Terms or an order can be directed to:
North America Peptides
info@northamericapeptides.ca
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